Inclusive Language: Transforming Culture at Scale

Inclusive Language: Transforming Culture at Scale

The Challenge

In a fast-growing organization of over 7,000 employees, the need for fostering an inclusive, respectful, and modern workplace culture became paramount. Traditional technical and engineering communications often unintentionally included non-inclusive language that could alienate employees and customers.

The Solution

Emily led the Inclusive Language Program from the ground up, addressing these gaps by:

1. Defining a Clear Vision: Creating guidelines on how inclusive language principles could be embedded into the organization’s culture and products.

2. Collaborating Across Teams: Partnering with stakeholders to roll out inclusive language frameworks across technical and non-technical teams.

3. Empowering Allyship: Launching a series of allyship workshops to build awareness, provide tools for action, and drive behavior change at scale.

Key Features of the Program:

• A clear framework for inclusive communication.

• Scalable workshops and tools for employees.

• Integration into product development and documentation practices.

The Results

The Inclusive Language Program delivered measurable and lasting impact:

• 🌟 Cultural Shift: Embedded inclusive communication practices in engineering, technical writing, and day-to-day conversations.

• 👥 Employee Reach: Rolled out to 7,000+ employees across diverse teams, influencing organizational culture.

• 🚀 Sustained Impact: The program continues to thrive, empowering employees to create inclusive products and workplaces.

What Colleagues Say

"This initiative still exists in the organization and continues to deliver a great impact on the organization's culture."

• Patience D., Microsoft Principal Program Manager

What Made This Successful

• Visionary Leadership: Emily’s ability to see the big picture and build momentum.

• Scalable Solutions: Programs designed for impact across a global team.

• Innovation Mindset: Creative ideas, storytelling, and a commitment to inclusion.

Learn More About Kindworks

Want to bring inclusive practices and cultural transformation to your team? Let’s talk.